FAQ
HEALTH & SAFETY
Ensuring the health and well-being of our employees and guests is our most important priority.
The McWilliam Park Hotel are delighted to have completed Fáilte Ireland’s Infection Prevention Control for Tourism Businesses course showing our commitment to providing our team and customers with a safe space.
Q: Are there any changes to check in or check out?
A: Check in time is from 3pm and check out is 12 noon. so no changes.
Will Valet Parking & Porterage Services be Offered?
No valet parking will be available initially. Porters can assist with removing luggage from your car
Will there still be a buffet breakfast?
Yes for Continental breakfast only, A order will be taken for Hot breakfast which will be plated from the kitchen.
Will the restaurants and bars be open?
Yes, the restaurants and bars will be open and appropriate changes to seating will be made to accommodate social distancing. Buffet and table-side service will be limited, however, a delicious a la carte offering to include seasonal specials and signature dishes will be served as normal.
LOCATION
Q: General Hotel Information ?
The McWilliam Park Hotel is a Failte Ireland approved luxurious four-star hotel. The atmosphere is warm and friendly, making it a popular hotel for celebrating special occasions like weddings or to enjoy a romantic break or family getaway.
The hotel boasts a 103 comfortable hotel bedrooms, a leisure club with fully equipped gym, indoor heated swimming pool and children’s pool. Food is served daily in Kavanagh’s Bar and John Gray’s Restaurant and menus feature locally sourced ingredients prepared and presented in a traditional way.
The McWilliam is renowned as a music venue, live music is played every weekend in Kavanagh’s Bar. Larger acts frequent the hotels ballroom, which is popular for concerts and dances. (Closed for Music until further notice)
Q: Where exactly is the Mc William Park Hotel?
The McWilliam Park Hotel is conveniently located off the N17 in the town of Claremorris, Mayo which leads to all major routes throughout Ireland. We are under an hours drive from Galway and Sligo with Dublin city being a 2.5 hour drive away. Knock Shrine is just a 10 minute drive and Ireland West Airport Knock is only 20 minutes away.
Q: How close are you to Airport?
The hotel is just 20 minutes from Ireland's West Airport at Knock. Airport- Ireland West International Airport (15 - 20mins)
Q: How close are you to Train Station?
There are also very good rail links with Westport and Dublin train departures scheduled daily. This is a huge advantage for meetings or conferences hosted at the McWilliam Park Hotel. Claremorris Train Station (Main Westport – Dublin Line) Major Road - N17 (2 minute drive) Airport- Ireland West International Airport (15 - 20mins)
Q: What are the Eircode of the Hotel?
F12 D1W3
PARKING
Q: Does your hotel have car parking?
Yes, complimentary private car parking is available at all our guests.
Do you have EV Car Charging Facilities?
Yes, we have installed X EV charging points for our guests. Conveniently located in the hotel car park for Hotel Resident’s use. Each charger has dual sockets and a ‘How to use’ guide is visible to assist with activating the charge.
Download the ePower App here for Apple users or here for Android user.
Q: Is there parking for Buses & Oversized Vehicles?
Yes, ample space available
ROOMS
Q: When can I check-in? What time is check out?
Your room is available for check-in from 3pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply)
Q: Can I pay cash for my stay at the Hotel ?
No, you cannot pay cash for your stay at the McWilliam Park hotel, the Hotel will require a valid Credit or Debit card to pay for your accommadation.
Q: Do you accept group bookings?
If you are reserving 5 or more rooms for your party please contact the hotel on 094 93 78 000.
Q: Can the McWilliam Park Hotel accommodate people with disabilities?
All public areas are wheelchair accessible, we have 5 bedrooms that are fully accessable, all on the ground floor.
Q: Does the hotel allow pets?
Only guide dogs are permitted in the hotel.
Q: Can I arrange for amenities or gifts to be placed in the room? What do you offer?
Early/ late check in Wine, champagne, prosecco, chocolates, afternoon tea and flowers all priced individually please call the hotel to arrange
Q: Do you have smoking rooms?
McWilliam Park Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest bedrooms.
Q: Does the hotel have internet access?
Yes, free Wi-Fi internet is available in public areas and all guest bedrooms.
Q: What type of room should I book for three adults?
Double & Single Room
Q: Are cots for children available?
Yes available on request
Q: Does the hotel provide international adaptors?
Yes available for purchase from our vending machine located on the 1st and 2nd floor
Q: Do you offer hairdryers in your guestrooms?
Yes, available in all 103 rooms
Q: Do you provide coffee makers in your guestrooms?
Available in our suites and executive rooms
Q: Do you provide irons and ironing boards for use during my stay?
Yes available in all 103 rooms
Q: What is the cancellation policy?
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy or on your confirmation email.
DINING
Q: What time is breakfast served?
7.00am to 10.30 Monday to Friday
7.30am to 10.30am Saturday, Sunday Bank Holiday Monday served in The Restaurant
Q. What time does food be served to?
The Restaurant Dinner 6.30pm-9.00pm daily (currently Closed)
The Bar – 12 noon until 9.00pm daily
Lobby Menu - 12 noon until 9.00pm daily
Q: Do you have 24-hour room service?
Yes selected items available
LEISURE FACILITIES
Q. Evolve Health & Fitness
7.15am-9.30pm Monday to Friday
Please note, children are not allowed in the pool after 8pm.
8.00am – 8.00pm Saturday. Sunday and Bank Holidays Monday
Q: Do you have a swimming pool, Sauna, Steam room & Kids Pool
18m deck level heated indoor swimming pool with lane swimming facilities.
Pool has a flat surface at 1.2m depth throughout so non-swimmers can feel comfortable.
Separate children’s heated play pool with a 0.4m depth.
Large and extensive selection of free weights with separate stretching area
Fully qualified and experienced instructors to provide expert advice, support and encouragement. Fully personalised fitness assessment & training programme.
Fully air-conditioned gym with state-of-the-art cardiovascular equipment including treadmills, rowers, bikes and cross trainers.
Unisex sauna, steam room and Jacuzzi for over 18s only
Please note, children are not allowed in the pool after 8pm.
Q: What music/ acts are playing in the hotel and when?
Please revert to the main hotel website where you can choose from three headings live music main stage, Live music Kavanaghs bar or social dancing for all the information you may need.
GENERAL
Q: What are the Hotels contact details:
In Ireland Tel: 094 937 8000
International: +353 94 937 8000
Email: info@mcwilliamparkhotel.ie
Q: How will my details be used?
We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.